1 reviews | Active since Aug 2012
Nano Electrical Must Go!
We have a solar system fitted in 2023 in February by Jason and his team from Nano Electrical. This company is used by GoSolr to do their installations they have branded vehicles etc.
In April 2024 we wanted an upgrade to the existing system, we requested the same technician come back. However it wasn’t possible. They sent the most unqualified technicians to date. They have no idea how to comprehend instructions. They left live wiring in my garage, they didn’t close the wiring under the panels and further more the set up of the Solis Inverter was beyond pathetic. They have no trading on what to do! Johannes on day one is responsible for the mess in my house and day two Samuel was more concerned about his onsite inspections that actually finishing his colleagues disastrous job from the previous day. Stay away from this company they are hiring for BEE and the service of their employees are substandard.
GoSolr needs to remove them as their installers.
They need answer their customers calls.
It is very unfortunate that you have a bad experience. I do believe however that my Team (Willko and Gosolr) has been in contact with you and that the open wires you are referring to are the PV cables that had to be retied on the roof and this was done on Saturday 11th May 2024. We will be in contact with your shortly to confirm all of your complaints have been addressed.
Regards
Team Nano
It is very unfortunate that you have a bad experience. I do believe however that my Team (Willko and Gosolr) has been in contact with you and that the open wires you are referring to are the PV cables that had to be retied on the roof and this was done on Saturday 11th May 2024. We will be in contact with your shortly to confirm all of your complaints have been addressed.
Regards
Team Nano
Marriksa never answers her calls and please don’t say Wilkos calls back. Your team doesn’t understand after care service. It was okay to call back for the upgrade. Nano Electrical your service isn’t professional and I hope Gosolr changes their services offered to you as you don’t deliver.
Try calling customers directly to find out what is happening. Instead of fabricating information here.
Marriksa never answers her calls and please don’t say Wilkos calls back. Your team doesn’t understand after care service. It was okay to call back for the upgrade. Nano Electrical your service isn’t professional and I hope Gosolr changes their services offered to you as you don’t deliver.
Try calling customers directly to find out what is happening. Instead of fabricating information here.