Unfair treatment - Nanny****s

<div>&nbsp;Dear Parents,<br>I have been a victim of unfair treatment at nanny****s.&nbsp; It appears that there is a syndication operating under this name where they solicit a payment of R500 for interview fee as well as an additional R3000 for nanny appointment with a 6 month guarantee of nanny replacement for free within that period if you are unhappy.&nbsp;<br><br>After going through the interview process with nanny****s in June 2019 and appointing a nanny, it seemed to go well until I had to go back to nanny****s on 3 occasions to replace a nanny as each one worked for a week then did not return.&nbsp; This is when I emailed asking for a full refund of my R3500 as it had already&nbsp; been 6 weeks into the arrangement with no permanent nanny.&nbsp;<br><br>Nanny****s were very apologetic, stating that the nanny****s employee who I had dealt with had left the business on 30 June 2019 due to ********* behaviour as she had solicited business and payment from me whilst employed by nanny****s into her own account. &nbsp; This is when things got weird...<br><br>1. Nanny****s asked that I recover the money - the ****** R3500 from the ex employee who stole the money<br>2. Nanny****s then proceeded to explain that they had charged said ex employee for ***** of up to R68 000&nbsp; however have been in constant contact with said ex employee and that she will make good on the money that went missing.<br>3. After a few phone calls and me providing proof of payment, email details and even the actual invoice ( all of which was clearly nanny****s branded), nanny****s confirmed that they would make good on the refund.&nbsp;<br><br>4. Nanny****s confirmed that they would pay the refund of R3000 less the interview fee as this is non refundable per the agreement signed, by 31 August 2019.&nbsp; They also asked me to remind them in the last week of August 2019 so that they could make the payment on time.&nbsp;<br><br>this is when is gets weirder....<br>5. Yesterday ( 27 August 2019) I emailed nanny****s to remind them of the refund due.&nbsp; What I get in return is a full 360 as follows:<br><br>a) statements that I was somehow an accomplice to the ex employer involved in the missing R3500 from me under the pretence that she was signing me up as a client for nanny****s services, &nbsp;<br>b) Nanny****s then insist that they are not responsible for making good on the refund even though the incident took place whilst the said ex employee was under their employment,<br>c) Nanny****s then proceeds to send me emails during the course the day ( 28 August 2019)&nbsp; saying that they will get my employment terminated&nbsp; from the company I work at as I am an accomplice to the incident if I proceed to report to the police or post to social media.<br>d) the representative from nanny****s also used ************ saying that she would look to somehow damage the reputation of my employer if I proceed to report the ***** to the police and post to social media.<br>e)the representative also said that she would look to sue me for damages of character if I report to the police and make this post. &nbsp;<br>All of the above has been documented as the said representative chose to email me during the discussions.<br><br>After consulting both the legal teams at my employer and my own personal team, I have now opened a case against both nanny****s as well as the ex employee. &nbsp; Parents, please stay away from this company.&nbsp; You will have the same experience as I did. This is not about the money but nanny****s lack of respect for their clients and the law. &nbsp; DO NOT enter into any agreements or pay money to nanny****s. &nbsp;<br><br>Protect yourselves! &nbsp;<br>&nbsp;</div>