1 reviews | Active since Jul 2015

02 Jan 2016, 20:02

YOU GUYS ARE A PROPER JOKE!!!

I reckon by now you guys think I take pleasure in doing this, it's actually a waste of time for me and a misuse of my data, but you guys just don't listen. When you are asked to do one thing you do the direct opposite as if what you are serving is free, even if it's free are you not in the business of making client happy, I called 30mins before arriving at your store to place an order for pick up, I get there and have to wait for it to be done, what done was the point of me calling before hand, secondly I told you how I wanted my wings and you choose to do it how you want it, now I get home hungry and tired and the wings are dry as if they had been put out in winter, if I needed dry meat I would have bought biltong. This is the last time you people do this to me, by the time I'm done with the my smear campaign against you, you will have to drag people of the street to buy from you or close down the shop, you really out done yourself today...

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Replies (1)
Nando's
Nando's's reply03 Jan 2016, 10:47
Official
Hello iamqweiqu,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***