You are Pathetic!!!!!
Shocking customer service - actually what customer service? It doesn't ****en exist. I went to Jean Crossing Drive Thru on Monday - bought half chicken with 2 sides; Spicy Rice and Roasted veg. When I got home and opened the food I discovered I was given 2 Roasted Veg - even though the one box was labelled Spicy Rice. I notified them via their Facebook page of this ****UP - received a standard response of "inbox us your number so we can fix this" which I did and that was that!!!!!!!!!!!!!!!
No one has bothered to ****en call me - or to fix anything. This happened on Monday - today's Wednesday. So don't bother ****en phoning me at all. You can go to hell. You'll never see me at a Nando's again.
Good day Pamela
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09 am – 10 pm (Including public holidays)
Good day Pamela
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09 am – 10 pm (Including public holidays)