RF
Roderick F

1 reviews | Active since Dec 2009

15 Dec 2017, 13:54

XHOT not so HOT

Bought full chicken from Nandos Mulbarton. Was very specific about flavour, ***HOT, with extra sauce...Got home to find a chicken that was dry and the flavour could not have even been mild.....VERY DISAPPOINTED

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Replies (1)
Nando's
Nando's's reply16 Dec 2017, 10:14
Official


Dear Roderick,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)