NS
NTEMILE S
1 reviews | Active since Aug 2017
03 Aug 2017, 13:24
WRONG UNCOOKED MEAT
<p>oN THE 27 July i passed went to buy supper at Nando's Festival mall after paying my bill, i order a quater chicken for 39.90 and i specifically told the lady i want a thigh and it must hot ,and oi also order potatoe wedges for 24.90 , nandos rolls a nadoscoleslaw for 24.90 and 2 litre Fanta , for take away it took sometime for my order to be prepared so i decided to go buy something ,so when i got back the lady who gave my order seemed to be confused but i didnt worry because it was busy only to my surprise when i got home my order was wrong the salad was there and the cold drink was write but my order No i was given a mild chicked bread and chips not that i mimded that but what really ****ed me off was the fact that the chicken was uncooked out if no choice i had to eat the food cause it was late and i was hungry ... what a waste of money</p>
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Nando's's replyOfficial
03 Aug 2017, 17:31Dear NTEMILE SELLO
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,
Nando's's reply03 Aug 2017, 17:31
Official
Dear NTEMILE SELLO
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,