1 reviews | Active since Jun 2013
WRONG ORDER, TERRIBLE SERVICE
I ordered a family meal chicken chips 4 rolls and salad. I asked that i get 4 quarters 2 mild and 2 hot and no tomato on the salad as my sister is allergic. The food arrive a complete mess, tomatoes in the salad and no mild chicken and no salt and sauce for the chips. I call the manager who had no interest in assisting me. My 5 year old daughter bit a piece of chicken which was said to be mild and had to race for water as it was HOT and NOT MILD LIKE I ASKED.
Dear Shivani,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Best regards,
Dear Shivani,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Best regards,