Wrong order received/Disappointing service

Dear Nando's Customer Service, I am writing this to express my disappointment with the service and quality of food I received from your establishment on 03rd Sept 2024. I ordered 4quater chickens and sides and to my surprise got wrong sides with disappointing chicken which was not as per the requested order. I was very disappointed with the quality of food received.. This experience has reaffirmed my decision to avoid Nando’s in the future. I am concerned that if such service and quality issues persist, you may lose more customers. I hope you will address this situation to prevent similar experiences for others in the future.

I'm still awaiting feedback from Nandos Menlyn mall.

Please refer to the below ref number and provide feedback urgently as i have been waiting for feedback and its been a month.

Nando's Case CAS-448275-P7L4X7 | CRM:***

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