1 reviews | Active since Jun 2017

09 Aug 2017, 10:30

Wrong order or stale food

<p>ood day<br />Yesterday i bought Nandos at Maponya mall, it was the R199.00 order that comes with a full chicken. The rolls were very fresh i applaud them on that but the chicken was tasteless, it didn't have any flavor, it taste like it was an old chicken. We coudln't eat it as we were not enjoing it. Has the nandos changed the flavor, this is a horrible degrade, I am not happy about the food I bought yesterday</p>

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Replies (1)
Nando's
Nando's's reply10 Aug 2017, 13:48
Official

Dear Jessie Mabatho Mdlalose Segolela

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)