1 reviews | Active since Sept 2009
Wrong order as usual
Saturday around 17h30 my boyfriend and i decided to buy food at nando's yeoville we got i ordered the 1/4 chicken meal (hot) but i requested that i wanted to swap my chips with spiced potatoe wedges and a Creamy or Perinaise Dip i was also specific that i dont want a breast i want a thigh and my boyfriend ordered the same which is 1/4 chicken meal as it is but he didn't ask for anything to be swapped only requested that he wants a thigh as well and we ordered 2 rolls as well, and when i got home with my food hungry as hell my order was wrong they gave me chips and a breast side , no wedges and no and no dip and my boyfriend's order was correct and the chips were so dry and not tasty , i just dont know why i keep going to nandos yeoville cause this is not the first time something like this happens ,im so disappointment that was just a waste of money
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS-59399-Y7XSP4
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS-59399-Y7XSP4
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za