1 reviews | Active since Dec 2015
Wrong order and sloppy food
<p>We ordered Nando's for dinner and it took about an hour to get to us. Obviously the food was cold, chips were SO dry (probably a day old) and my pita was a pile of mush. We also received a "Hot Pot" which I had never even heard of and it was apparently written down on our order. I phoned the lady immediately and she said she was the manager. She did not help at all. Hence my post.</p>
Dear :Gabriella
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Dear :Gabriella
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
No one has contacted me yet. Please advise.
No one has contacted me yet. Please advise.