RV
Riaan V
1 reviews | Active since Nov 2015
10 Feb 2020, 18:45
Wrong order again and again
Westwood Nando's wow what happened. For 13 years loyal client. But today both my orders wrong. I had a long day did not want to cause a problem as it was busy. In short thanks for the long friendship but today was the final straw. Get your staff to check orders before it leave the kitchen.
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Replies (2)
Nando's's replyOfficial
11 Feb 2020, 11:07Hi Riaan,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,
Nando's's reply11 Feb 2020, 11:07
Official
Hi Riaan,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,
RV
Riaan V's updateReviewer Update
12 Feb 2020, 19:59Thank you for your response just a pitty the Nandos Westwood to date has not contacted me. Just shows you my money will not make a dent in there turnover at the end of the month. Very unprofessional not even a email nothing. Wow
RV
Riaan V's update12 Feb 2020, 19:59
Reviewer Update
Thank you for your response just a pitty the Nandos Westwood to date has not contacted me. Just shows you my money will not make a dent in there turnover at the end of the month. Very unprofessional not even a email nothing. Wow