1 reviews | Active since Nov 2013
Wrong Order
<p>I order 2 things from Nandos Parkview. Quarter chicken and chips and starter giblets and roll both hot. My order is incorrect. I've been sent Livers and roll mild. I called and was assured my correct order would be delivered in 15 to 20 minutes. over 40 minutes later and my mothers food is gone cold and I'm still waiting for and order it placed over 2 hours ago. Nandos is not cheap and a R20 delivery fee for a place 2km from the store is utterly ridiculous plus tip. I don't understand how such a simple order could be wrong and take this long to be delivered. Ridiculous </p>
Dear Jade
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)
Best regards,
Dear Jade
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)
Best regards,