zS
zandiles S
1 reviews | Active since Mar 2013
27 Aug 2015, 08:27
Wrong Order
yesterday at 19.22 26-08-2015 was at nandos capetown my order number was 92 paid with my debit card R99.70 for 2 combo R44.90 each and R9.90 for corn which nandos has special on. i stay in milnerton and attend classes in cpt therefore went to buy supper at nandos. when i got home i realised that my corn was not included in my order of which i paid for. i ordered side breast and thigh and to find out both combos were side breast.<br> <br> i feel ****** and i wouldnt have drived back to nandos cpt from milnerton which was going to cost me more petrol and my time.<br> <br> till slip i do have , nandos in adderly street cpt<br> <br> after been told by the cashier thatt i will have to wait 15 mins for my order and when it was ready we left then we get home what we waited for was not in a pack.<br> <br> and this is not the first bad experience from nandos and i hope the person that wil be calling me will not be telling me that i must go to cpt to collect what was left yesterday because of Nandos fault.<br>
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Nando's's replyOfficial
27 Aug 2015, 10:32Hello zandile sigege,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
Nando's's reply27 Aug 2015, 10:32
Official
Hello zandile sigege,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,