LP
Lerato P

1 reviews | Active since May 2015

25 Aug 2015, 20:39

Wrong order

Like I seriously don't know with the cashiers at Nandos park station, it's like they not even listening to what you are ordering. I got there, ordered 6 garlic rolls...The cashier even asked if I wanted the ones with cheese and I said No, order comes I take and leave like who messes up rolls? When I get home the cashier gave me Nandos rolls with one garlic roll...like at what point did I say I wanted Nandos rolls. I've had too many incidents with Nandos Park Station I think it's time I stop wasting my money and stop going there. Advise to everyone, go to Nandos Park station and prepare to get wrong orders. So useless. Money wasted now.

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Replies (1)
Nando's
Nando's's reply26 Aug 2015, 08:39
Official
Hello Legato.1992,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)