NM
NONTI M
1 reviews | Active since Jul 2016
21 May 2018, 15:07
Wrong order
Each time I order nandos through MRD my order is never delivered as desired, I don't know whether its because they are undermining MR D or what I don't get it, I got the wrong order delivered twice. 1st of all I never want my chicken HOT but had one delivered, I can never order HOT yet I have ulcers and the roll was terrible , I ordered a garlic roll with cheese I got a plain garlic roll and it was very dry! WoW Nandos Sanridge! I am Dissapointed!!!
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Nando's's replyOfficial
21 May 2018, 19:50Dear Nonti
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,
Nando's's reply21 May 2018, 19:50
Official
Dear Nonti
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,