LN
Lungile N
1 reviews | Active since Mar 2012
28 Apr 2015, 15:12
Wrong order
I was so excited about the freedom day special and I was the 1st customer at Jabulani mall Nandos. I ordered 4 freedom day meals, 1 lemon and herbs, 2 mild and 1 hot all with extra source , they gave me 3 meals and all three orders were hot with no extra source. I was the 1st customer I waited there before they opened late and I could only imagine how the rest of the orders would be like . I m so disappointed of the service I received, even worse pay for something I did not even eat. How can you mess up on the 1st order of the day???? still confused.<br> <br> This is not the 1st 2nd or 3rd time this has happened and I'm sure it will not be the last. I always check my order before I leave the store because I have had so much bad experience with Nandos don't know why I didn't check yesterday. I could not go back to Nandos that would have cost me another money and time which I don't have. Please train your stuff to do better this.<br>
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Nando's's replyOfficial
29 Apr 2015, 13:11Hello XoXo123456,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
Nando's's reply29 Apr 2015, 13:11
Official
Hello XoXo123456,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,