MM
Mahlatse M
1 reviews | Active since Dec 2015
11 Dec 2017, 14:27
WRONG EVERYTHING
So I wrote a review about nandos Lambton and I got a call from someone is customer service, and guess what, even that department itself is a mess, till this hour the lady hasnt sent me anything she said she will send. To top all off I got a call from Nandos someone else wanting to assist with the issue I had on friday(Left a voice message), so even communication is broken within a department that is meant to fix incidents like friday, I must say its sad to see such.... I spend over 500 and get bad service and still get bad feedback nci nci Nandos Lambton!!!!
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Nando's's replyOfficial
11 Dec 2017, 17:30Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,
Nando's's reply11 Dec 2017, 17:30
Official
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,