NS
NTHABISENG S
1 reviews | Active since Jul 2015
30 Jul 2015, 11:57
WRONG DELIVERY
I AM JUST APPALLED BY THE SERVICE AT NANDOS BEDFORDVIEW, KEY WEST, I ALWAYS PLACE AN ORDER THERE BECAUSE NANDOS IS MY MY FAVORITE RESTAURANT BUT TIME AND AGAIN THERE IS ALWAYS AN ISSUE IF THEY DO NOT DELIVER YOUR ORDER , THEIR CHICKEN IS HALF DONE. MONTHS BACK I WAS WORKING NIGHT SHIFT AND PLACED AN ORDER AT NANDOS, GUESS WHAT THEY DID NIT DELIVER MY ORDER, BUT THE ONE THAT REALLY GOT ME WAS WHEN I PLACED AN ORDER AND AN INCORRECT ORDER WAS DELIVERED, THEN THEY CHARGED ME FOR THE BUTTER I HAD REQUESTED AND DID NOT INCLUDE IT ON THE ORDER ONCE, WHEN THEY RECTIFIED THE ORDER MY FOOD CAME IN COLD AND THERE WAS STILL NO BUTTER, MY CHICKEN WAS DRY AS A BONE EVEN THOUGH I REQUESTED AN EXTRA SAUCE ON IT. I REALLY HOPE THIS COMPLAINT WILL HELP TOWARDS THE CUSTOMER SERVICE.
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Nando's's replyOfficial
31 Jul 2015, 14:17Hello NTHABI1@,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Best regards,
Nando's's reply31 Jul 2015, 14:17
Official
Hello NTHABI1@,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Best regards,