NM
Nozi M
1 reviews | Active since Aug 2016
06 Oct 2016, 11:39
WORST SSERVICE
<p>I called Flora Centre branch and I was told by Zanele that I should dial their number with a 39 in the end for delivery ,which I fail to understand why is not updated on their website.Did as she asked and spoke to a lady wo decided to speak on the phone as if she was *****ing the use of the call.Who decided to hang up on me and didn't even have the deceny to call me back when all was left to take was the the order and I phoned back again spoke to Progress who did the same and dropped the call half way through and they both had my numbers which I feel after explaining to the 2nd one what the first cashier did he could have called back to continue with my order.</p> <p>HORIZON VIEW STAFF SHIP UP OR GET A KICK TO THE CURB ,your service sucks</p>
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Nando's's replyOfficial
06 Oct 2016, 14:21There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,
Nando's's reply06 Oct 2016, 14:21
Official
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,