BN
Brenden N

1 reviews | Active since Oct 2017

19 Oct 2017, 15:04

Worst Service ever received from Nandos

Hi , i recently order a Full chicken and 4 Sides at the Nando`s in Oakdene, i waited for almost 45mins for the food, it was a sit down order, it gets to us, than the food is cold, i call the waiter and i`m told can we warm it in the microwave?? i mean really??

i pay over R200 for fresh food and i`m asked if it must be warmed?? and worst of all it seemed like the food was warmed and not cooked fresh.

i am very anhappy about this experiance and will never buy from them aqain,

0
Replies (1)
Nando's
Nando's's reply19 Oct 2017, 18:34
Official

Dear Brenden

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)