PC
Penny C

1 reviews | Active since Aug 2016

25 Aug 2016, 18:40

Worst service ever!!!

<p>I placed an order with nandos croydon for delivery at 18.15. It is now 20.45 and I am still waiting for my order. I have spoken to the manager of the branch who has told me he has no idea where the driver is. I have now called back and they are not even answering the phone. Nandos is very expensive and at those prices I do expect to receive my order within an hour of ordering and with getting the food hot</p>

0
Replies (1)
Nando's
Nando's's reply26 Aug 2016, 14:43
Official

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team ********** 888who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***