BN
Bongiwe N
1 reviews | Active since Nov 2017
20 Jul 2020, 14:58
Worst service
I ordered online on the nando's app and I requested for a speed point as I don't have cash. Now when the guy comes he doesn't have a speed point nor does he have my drink that came with the meal. Now I was at the Dr having to leave and go find cash was ridiculous and then having ordered a buddy drink the driver instead now buys a can. How inconvenient that was for me. Nando's Birch Acres is the worst.. Would not recommend that branch to anyone
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Nando's's replyOfficial
20 Jul 2020, 22:02Good day Bongiwe
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09 am – 10 pm (Including public holidays)
Nando's's reply20 Jul 2020, 22:02
Official
Good day Bongiwe
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09 am – 10 pm (Including public holidays)