NK
Noko K

1 reviews | Active since Jul 2017

21 Jul 2017, 15:59

worst service

<p>I was visiting the nandos in calton centre and the person who assisted me was veryyyyy rude.Did not care at all about client service and behaved as if it actually did not matter whether or not i get served or not.The guy just let people jump the queue and when i asked him he acted as though i did not even exist.The person did not even assist me,when he was done assisting the person who jumped the queue he just left the till and attended to other things.</p> <p>I managed to look at his name badge and his name is Thembelani ..</p> <p>Thank you though to a lady by the name of andisiwe who assisted me quite good with a friendly smile on her face..</p>

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Replies (1)
Nando's
Nando's's reply21 Jul 2017, 19:58
Official

Dear Kgaogelo,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)