lM
lenice M

1 reviews | Active since May 2019

01 May 2019, 18:25

WORST SERVICCE AT NANDOS BLACKHEATH

orders food with shirley at the call centre at 16:15pm i was told that my food would be delivered by 17:30pm ..its now 18:22pm and still no delivery !!!!!!! i am pregnant and hungry , this type of service is pathetic where as even a take out shop serves better and with sense of urgency , calle dblackheath atleast 5 times just rings no answer!!! i am now done with nandos

0
Replies (1)
Nando's
Nando's's reply02 May 2019, 15:31
Official
Dear Lenice

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to
improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)