NM
Nabeel M
1 reviews | Active since Aug 2018
10 Aug 2020, 21:11
Worst Nandos, Nandos eldoraign
I ordered multiple times from Nandos Eldoraigne and as always the worst experience, On 4 occasions I waited 2 hours for my food which came cold and messed in the packet, When we phone the store they send it back, the first time which i did and got my order back with wrong stuff 2 hours later,
This evening I went into store, the call center said 15 minutes when I was ordering waited 1 hour and the staff done the most horrible thing, I found beef in my veg pitas, and all the staff had attitude, by the time I called back the store was closed
Helpful (0)
Replies (1)0
Replies (1)
Nando's's replyOfficial
11 Aug 2020, 10:32 Dear Nabeel,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours,The Nando's customer care team
Customer Care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours,The Nando's customer care team
Customer Care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply11 Aug 2020, 10:32
Official
Dear Nabeel,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours,The Nando's customer care team
Customer Care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours,The Nando's customer care team
Customer Care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)