1 reviews | Active since Sept 2022
Worst Nandos experience
I had the worst experience with Nandos Campus square, Ordered the promotion of the stage 2 meal which is something they usually run during loadshedding. firstly was put on hold for 15 minutes as the website kept shpwing the specific store as Offline, I called to check if the store had loadshedding but the consultant confirmed there was no loadshedding and then advised me to call the helpline number to order via head office and they would place the order on my behalf. The Head office then confirmed my order . I collected my order, firstly the takeaway bag was torn so half the utensils were sticking out and then secondly I requested the chicken be cut up in 8 pieces which was not done and also I requested extra sauce but that was also not done. The chips was dry and ice cold as if they were the previous days chips and then lastly the chicken was so overcooked it literally had no flavour as if it was boiled in oil, horrible taste. As a loyal Nandos customer I was Not impressed with the service !!!
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)