YK
Yolanda K
1 reviews | Active since Sept 2019
29 Aug 2021, 16:16
Worst Nando’s ever
We visited Nando’s Constantia on Friday evening to buy supper. The service was appalling so was the food! I waited for almost an hour for our food whilst the shop was not busy! And to crown it, my order was short. I bought the family meal with the full chicken and 3 sides - of which I wanted half lemon and herb AND the other half was mild. When we got home, there was only ONE half chicken, lemon and herb. The other half of the mild chicken was not in the bag! I need to understand why I should pay full price for half of the food?! The overall experience was bad! So was the food! One thing is certain! That store is the worst Nando’s ever!
Helpful (0)
Replies (1)0
Replies (1)
Nando's's replyOfficial
04 Sept 2021, 11:09Good day Yolanda,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to
improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Nando's's reply04 Sept 2021, 11:09
Official
Good day Yolanda,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to
improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)