MN
Mpho N

1 reviews | Active since Jan 2013

09 Apr 2018, 07:47

WORST FOOD EVER

After not ordering from Nandos in a long time I decided to try it again... And I was reminded why I had stopped eating your food. I ordered a delivery option from Nandos Galeria for the full chick with 4 sides and a 2L. As soon as my delivery arrived, the gave me a Coke instead of the Stoney I had ordered. I ordered a Portuguese salad as one of the sides, and I did not get it. The papa side was wet with little relish. The chips were dry. The chicken felt more cooked than flame grilled, it was soggy. No butter for the rolls. It was just the worst meal I had ever. It is just that we hungry. For 300 bucks I spent, the chicken place at the corner of the street somewhere in the middle of nowhere would have done much much better. There was a time when Nandos was the best thing ever when it comes to chicken. Yesterday, I got reminded why I had stopped buying your food. You attention to detail has extremely deteriorated. You are all talk now with your ads. So Nandos you owe me a salad, and your have to redeem yourself for the ****py meal I got yesterday. SIES!!!

0
Replies (1)
Nando's
Nando's's reply09 Apr 2018, 14:21
Official

Good day Mpho,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team