1 reviews | Active since Aug 2016

03 Apr 2017, 21:02

Worst Delivery service

<p>2weeks ago I ordered at Krugersdorp Key west Nandos and it's took 3-3:30 hours for my delivery to arrive with a irretable manager and delivery guy, who then started sending me Please calls, </p> <p> </p> <p>today i ordered at Southgate and the delivery guy gets here without a speed point and demands that we go outside my place and go draw the cash out with him, which is very risky given the current situations we face, the service rendered is totally unacceptable </p>

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Replies (1)
Nando's
Nando's's reply04 Apr 2017, 09:18
Official


Dear Xolani,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)