TA
Tshepang A

1 reviews | Active since May 2017

26 Mar 2018, 18:40

Worst attitude

Nomvelo is a rude waitress. She intently ignored me as I qeued right in front of her till. I even changed tills as I realised she is not going to attend to me. She handed me my take away as though it was a dirty diaper. I have never been so frustrated in my life. There waa no manager visible for me to complain to as I searched around to see. She really made me feel like I should not have spent a penny on Nandos.

0
Replies (1)
Nando's
Nando's's reply27 Mar 2018, 14:30
Official

Dear Tshepang,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)

Best regards,