1 reviews | Active since Feb 2013
Worst And Most Pathetic Service EVER!
Nando's Centurion next to FNB and Debonaires pizza. A simple qauter leg order took over 35 minutes. The staff had a terrible attitude but we are the ones that were made to wait. When we stood up to ask what was going on they told us that they had run out of chicken. No one kept us informed nor updated. They simply forgot our order and acted like they had not. We saw the chicken on the grill. Kept going out to other customers. On top of that, because they realized thier mistake, they did a shody job of preparing the meat as it was still red inside when we got home to eat, shocking. We ordered rolls but they did not add the butter for us. I am used to incredible service at Nando's but today it was below par. For a fairly new franchisee, I can only imagine how much more bad things are going to get.
Good Day Neo
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards,
Nando's Customer Care
Good Day Neo
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards,
Nando's Customer Care