Worse service ever!!
<p>i was at Nandos Epsom downs in Bryanston, I order my food and pay, the waiter gives me my entire change in the form of R10's. I complained because literally I could see he had R50's and other notes. Then as I walk away he speaks about me loudly I'm an African language,unaware that I can hear what he is saying. I come back to collect my food and the manger asked me what's what happened before I could explain he starts raising his voice at me, I then asked the manger to hand me my food so I can leave. The waiter grabs my food from the manger and refuses to hand me the food I payed for. Thereafter he walks around the counter towards me shouting. My friend then stopped him and he walks back. Raising his voice at me. After all of this the manger still does not see anything wrong with him doing this. If my friend had not stopped him was he going to beat me up or what???? I have never in my life been treated like this and I do not appreciate it as I am a paying customer!! This guy is a danger to customer and should be removed from his position!!!!! I will not tolerate such treatment and tend to take this futher!!! </p> <p>the cashiers name is Lesley </p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)