km
k.com maseko

1 reviews | Active since Aug 2011

31 Aug 2015, 10:21

Why Do you even have a phone.

This is pethatic, Why you guys still have a phone it beats me.Have had numeriuos complaints to you guys an seems you dont care.<br> I am not sure why dont you just close rather you are 5min drive from our office when we call you its a mission never pick always deliver late pitty we have no choice you the closest Nandos to us and we trust your food but your service is by far the worst we have recieved never better, it goes worse everytime.<br> <br> I wonder what is your management doing. do not need you to respond but to do something hire stuff get somebody to answer the phone like really people

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Replies (1)
Nando's
Nando's's reply31 Aug 2015, 12:15
Official
Hello k.com e ,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,
The Nando's customer care team

Customer care: ***