BB
Barbz B
1 reviews | Active since Jun 2017
01 Apr 2019, 16:35
What's worse? The chicken or the service??
I dont normally take time out of my day to come to this website, but the service I received, along with the tasteless chicken really didn't leave me much choice, not to mention the mediocre experience. My husband and I, both had stomach bugs the following day. I sensed that the chicken was different from the last time we visited Nando's, but I chose to ignore my gut. What a waste! I didnt get any pleasure out of the customer service, nor the food itself!
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Nando's's replyOfficial
01 Apr 2019, 18:15Dear Brontyh,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply01 Apr 2019, 18:15
Official
Dear Brontyh,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)