ND
Nelisha D

1 reviews | Active since Apr 2010

18 Nov 2015, 14:26

What you get is definately not worth what we paid!

On the 18th of November I ordered 5 burgers, 2 combos meals, 2 burger only and one Halumi Cheese Burger.<br> <br> The Halumi cheese burger was terrible, it had three thin slices of cheese, not grilled or fried, it was still white, the sauce was all out of the burger, the replacement burger was all soggy.<br> <br> I ordered a Large wedges to share with 3 people and I received a small wedges??<br> <br> I was not compensated in any way with this mistake.<br>

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Replies (1)
Nando's
Nando's's reply18 Nov 2015, 16:27
Official
Hello nelisha,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)