1 reviews | Active since Dec 2016

04 Dec 2016, 14:34

What is the point

<p>I dont see the point of a landline number if the resturant does not answer to place an order !.. I understand if they dont answer because they are busy ,but every time I try and call they lines are down ... whether it be next week ,3months from now or in 2018 they never answer the call ... frustratedviewer! nandos westwood needs to find a more productive system for call orders this is a bad relefction on the resturant and it certainly showed how disorganised they are </p>

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Replies (1)
Nando's
Nando's's reply04 Dec 2016, 17:18
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)