1 reviews | Active since Sept 2016

26 Apr 2018, 21:04

What is nandos without chicken

I got to nandos Jean crossing to order a full chicken and two sides. I was assisted by Maria M who told me that they had no chicken. I asked her what it is that they had and she rudely told me only burgers n pitas n wraps , I proceeded to place my order and just as I finish paying New customers came behind me n asked for a full chicken n two sides and she told them they had to wait 19 minutes for the chicken.

I do not understand why and how chicken miraculously became available.

Nandos please explain what kind of service is this

0
Replies (3)
Nando's
Nando's's reply27 Apr 2018, 14:44
Official

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.

's update02 May 2018, 12:26
Reviewer Update
Still waiting for the relevant team to get back to me
Nando's
Nando's's reply02 May 2018, 16:58
Official

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.