We were at Nando' s Jhb CBD corner Von Brandis & Pritchard street and we ordered a meal & Berry Bloom sharing that comes in a jar.

We asked the waitress to bring us the Berry Bloom without ice and it came in quarter full & we asked her if she was serious about giving us the drink since it was quarter full that was not going to be enough for 2 people. The waitress responded by saying they took out the ice so the drink automatically becomes that small and that's how they usually do it. We called the manager that have us an attitude and the manager asked us how she should make the Berry Bloom to fill the jar because that's the size of it without ice. They then called their senior manager that told us that they cannot help us because that's how the drink is served with ice, and we asked why is it not stated on the menu that the drink is served with ice, and cannot be served without ice. Mind you we have bought the same drink at 2 different Nando's without ice and it came filled in a jar. My concern is how they treated us and made us look feel foolishly inanimate.