1 reviews | Active since Mar 2014
walked out of 2 branches within an hour
We went to the new lambton store last night and were told by the manager that she will be breaking the law by giving us the full chicken meal in different flavours, we are a family and get the family meal on a regular basis and always get it done in quarter pieces in different flavours, as surely it is meant to be shared between at least 4 people. we told that we could only have it in 2 flavours so its your problem if one child wants mild and one wants hot and another tangy tomato and another extra hot.... you will have to just get the 2 flavours and be forced to eat what you dont like... then we walked out drove all the way to the comaro crossing, only to sit there for 10 with no service..& then in walks a black couple who is served immediately while the waitress walks past us ignoring us and serving them, while we are still sitting without being served..... called the manager who was too busy on his phone to attend to us and with a bad attitude came to us,,,,we walked out as surely they dont need our money... btw besides us there was just 1 table occupied and no other customers...we ended up at the spur again, second night in a row due to their wonderful service.....
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)