TM
Thandi M

1 reviews | Active since May 2014

01 Dec 2015, 14:36

waiting time

Got to nandos, stood in a long queue before my order was taken. After ordering I was told I'd wait 8 to 10 min to get my food. I'm still here 30mins later with no food and some of the people that came before have received they food. I'm really frustrated as I'm a pregnant woman and came here really hungry. Might as well take my money and go home. I don't think its fair for anyone to spend they money and than wait. Im still waiting for my order by the way

0
Replies (1)
Nando's
Nando's's reply01 Dec 2015, 16:15
Official
Hello KeaTM,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)

Best regards,