Waiters terrible attitude dropping food at traderouth mall nandos drive thru

Lenasia traderouth mall today orderd boujee bowl they took 45minutes to prepare and still not done as the waiter Tamara dropped the food and they have to remake she has such an atitiude dunno how she is still working as my husband asked why the food is taking so long so she messed it up by dropping it and then we wanted out money back and the took another 15 MInutes to give it back worst experience ever