1 reviews | Active since Dec 2018
Waited more than 2 hours to eat
I ordered this morning online. When they came to deliver, my order was wrong. I told the driver about it and he suggested that I call them and tell them. I then called them to rectify the order, only to be delivered after an hour. The driver called me to come collect the order. Because I waited for the order too long I had went somewhere, I told the driver someone will be coming to collect it. After as a costumer waited for more than an hour to eat, the driver could not even wait for just 10 minutes. He called me to tell me that he is leaving and I will collect the order at the shop.
What kind of service is this? oh by the way I already paid for the wrong and now because I don't have time to go to the shop to "collect" the food, I now have to eat what they delivered for me. This is not the first time this happens. Nando's leaping frog is the worst when it comes to service.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)