1 reviews | Active since Sept 2012
waited for nothing
On the 13th feb 15 i went to get my family spmething to eat and the shop had a few customers about 4. I placed my order and Rose just gave me this nastylook when i asked for sauces but i ignored it. She then said my order will take 20 mins so i went to wait in my car.... came back after +- 15min and found maybe 2 people who ordered before me, they got their food and left and there i waited 6 more customers came and left,i went to ask her if my order was still not done....Rose shouted at me and said we called your order long ago,i asked her you saw me standing there and said nothing...Rose was so rude i could not even eat my food afterwards,lost my appetite. I waited for over an hour at the store and for what?
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60332
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60332
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays