1 reviews | Active since Sept 2015
Waited 50 Minutes for an order when Nandos was not even busy due to their workers doing the wrong thing.
I recently visited Nandos in Menlyn Mall, the resturant was not at all busy and after having placed my order for 1/2 a chicken and chips , the cashier told me it would take 8-10 minutes. I placed my order at 19:36 and waited and waited , as the waiters walked passed my table I asked them to check on my order after which they did not respond.Eventually a third waiter came to my table , never even asked took away my slip and went away , after around another 25 minutes my food was essentually brought to my table at 20:20. After I went to the manager to find out what happened I was told my order was deleted of the screen by a worker in error.Terrible servive.
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team