1 reviews | Active since Oct 2015
Vitality Meal - Not So Healthy
I placed an order for x2 Vitality Meals for the Nando's Glen Achers Branch. As a treat for my Boss's on National Boss Day 16/10/2015. On Opening the Salads i discovered the Salads were old! Not just Yesterday's Salad these salads must have been at least 3 DAYS OLD! I returned the Salads to the Branch ad asked the Manager if he would eat it, he informed me that NO he wouldn't, if you wont eat it then why let a customer leave the restaurant with something that disgusting! This is a meal in-conjunction with Discovery Health to promote Healthy Living & Eating, there was nothing HEALTHY about that salad! Not only did it cost me to take off work and drive all the way back to the Branch, i planned a nice lunch and was embarrassed by this! <br> <br> Very Disappointing Client!
Thank you for taking the time to submit your feedback through the Hello Peter website.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Thank you for taking the time to submit your feedback through the Hello Peter website.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za