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philip.sowah philip.sowah

1 reviews | Active since Jul 2015

23 Dec 2015, 17:35

VEry Very Appauling Attitue & Service - SHAME SHAM

I will keep it short, needless to say that you guys are the worst of everything bad that's happening to the service delivery industry, how can a rude manager admonish rude workers under his care, the cookie is about to crumble, take a backseat and watchtower happen and don't forget I said so...

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Replies (1)
Nando's
Nando's's reply24 Dec 2015, 11:20
Official
Hello iamqweiqu,


Thank you for taking the time to submit your feedback through the Hello Peter website.

At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!

Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.

That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!

Regards,
Nando's Customer Care

Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za