1 reviews | Active since Apr 2012
Very Rude
On Saturday (17.10.2015) evening around 7:00 pm I went to buy food at Nandos Jean Crossing.<br> <br> To my surprise, instead of my number being called, my food was put on the food warmer by some lady. I didn't even enquire because I could not tell if that was my order. I sat there for a good 20-30 minutes waiting for my number to be called and it was never called. <br> <br> Seeing that everyone who came after me were getting their orders, I then stood up to enquire and I was assisted by some gentleman, and he checked on the food warmer and there was my order. I asked him why my food is in there, he then called a lady who put it in there to explain. When the lady came she said, she thought it was an order placed over the phone and then she left. I was expecting her to at least acknowledge her mistake and then apologise for it, nothing more
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)