Very poor lunchtime service @ Nandos Centurion
<p>What a terrible experience. I write this while I sit in Nandos Jean Avenue. It is 13:30. I arrived here at 12:30. Waited 20 minutes in the que as there was only one teller. I have now waited 40 minutes and still no sign of my meal. </p> <p> </p> <p>Absolutely atrocious service during a lunchtime! Completely out of depth and understaffed</p> <p> </p> <p>never want to go here again </p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
I still have received no correspondence from this complaint. I only received the above generic one.
pathetic customer relations by Nandos
I still have received no correspondence from this complaint. I only received the above generic one.
pathetic customer relations by Nandos