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Derrick B

1 reviews | Active since Mar 2009

20 Apr 2017, 15:21

VERY NOISY & POOR SERVICE

<p>On at least 6 occasions when I visited the Nandos in Swapo Drive Durban North, you can clearly see each time the orgasation is very poorly run, disorganised, very loud unpleasant talking and screaming you cannot hear yourself and the food has really gone down in quality.</p> <p>Its NOT a very pleasant place to visit for a meal and I will NOT be going there again. The management team and staff need to pull this place together as when the previous owner a few years ago ran the business where the food and atmosphere was great.</p> <p> </p>

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Replies (1)
Nando's
Nando's's reply20 Apr 2017, 18:58
Official

Dear Derrick

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (encluding public holidays)